Refund and Exchange Policy

- Given the size of the brand and limited stock that we have at Heji Studios, at this moment we are not able to provide returns, exchanges, or cancellations for any Heji Studios products.

- We only accept returns for our products when there is an item that is broken or damaged. Please email us at info@hejistudios.com and we will get it sorted out. Thank you for your understanding.

- Heji Studios will not accept any items that have been worn, washed, or altered for any reason. We are not responsible for normal wear and tear.

Privacy Policy

Heji Studios recognises the importance of the proper handling of your personal information. This page is to inform website visitors regarding our policies with the collection, use, and disclosure of personal information should they decide to use our services on our website.

If you do choose to use our service on our website, you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving the service and will not share your information with anyone except as described in this privacy policy.

Personal information includes such as the following:

- Biographical Data: Name, surname, date of birth;

- Contact Data: Address of residence, email address;

- Sales Data: Shipping and billing address, method of delivery and payment, name of credit card holder and expiration date, information requested by the customer service;

- Purchase Data: Detail of the purchased products such as size, price, model, collection, abandoned cart, etc;

- Navigation Data: Data related to browsing behaviour such as cookies, or information relating to the pages visited, etc